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Build, own, and deploy specialized LLMs. Drive business value through Reinforcement Learning.

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Challenge

Aïkan has developed Juribot—a chatbot to help customers answer questions about insurance documents. Off-the-shelf models like GPT-4o can hallucinate references to non-existent laws. These mistakes are costly, expose Aïkan to reputational risk, and increase time-to-resolution for support cases.

Solution

Adaptive ML tuned a Llama 3.1 8B model, reducing hallucinations by 25% over GPT-4o, and 42% over the base model. The LLM was trained using synthetic annotations, significantly reducing production time and costs.

Case Study
Challenge

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua.

Solution
Brooklyn Simmons
Big Kahuna Burger Ltd.
Case Study
Solution

Using Adaptive Engine, SK Telecom tuned open models as small as Gemma 3 4B to exceed frontier performance at multilingual content moderation.

Quote

“Moderating content in Korean is a challenge where off-the-shelf APIs often fall short. We were impressed to find that using RL on a small, open 4B model unlocked a new level of precision - outperforming the largest proprietary models in both Korean and English.”

Eric Davis
VP of the AI Tech Collaboration Group, SK Telecom
Case Study
Our Work

AT&T has deployed Adaptive Engine as their reinforcement tuning platform, identifying 50+ use cases where fine-tuning will be required, ranging from text-to-SQL to customer support, call summarization, document RAG, and more.

Initial Results

During AT&T’s evaluation period of Adaptive Engine, a Llama 3.1 8B was fine-tuned to improve factuality and helpfulness on RAG for telco documents. The tuned model achieved a 51% win rate vs GPT-4o.

Case Study
Challenge

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua.

Solution

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua.

Brooklyn Simmons
Big Kahuna Burger Ltd.
Case Study
Our Work

AT&T has deployed Adaptive Engine as their reinforcement tuning platform, identifying 50+ use cases where fine-tuning will be required, ranging from text-to-SQL to customer support, call summarization, document RAG, and more.

Initial Results
Case Study
Believe it

They needed a lot of help

Solution
NVIDIA loves Adaptive Engine!

Just testing and testing

Brooklyn Simmons
Big Kahuna Burger Ltd.
Case Study
Challenge

Aïkan has developed Juribot—a chatbot to help customers answer questions about insurance documents. Off-the-shelf models like GPT-4o can hallucinate references to non-existent laws. These mistakes are costly, expose Aïkan to reputational risk, and increase time-to-resolution for support cases.

Solution

Adaptive ML tuned a Llama 3.1 8B model, reducing hallucinations by 25% over GPT-4o, and 42% over the base model. The LLM was trained using synthetic annotations, significantly reducing production time and costs.

Case Study
Challenge

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua.

Solution
Brooklyn Simmons
Big Kahuna Burger Ltd.
Case Study
Solution

Using Adaptive Engine, SK Telecom tuned open models as small as Gemma 3 4B to exceed frontier performance at multilingual content moderation.

Quote

“Moderating content in Korean is a challenge where off-the-shelf APIs often fall short. We were impressed to find that using RL on a small, open 4B model unlocked a new level of precision - outperforming the largest proprietary models in both Korean and English.”

Eric Davis
VP of the AI Tech Collaboration Group, SK Telecom
Case Study
Our Work

AT&T has deployed Adaptive Engine as their reinforcement tuning platform, identifying 50+ use cases where fine-tuning will be required, ranging from text-to-SQL to customer support, call summarization, document RAG, and more.

Initial Results

During AT&T’s evaluation period of Adaptive Engine, a Llama 3.1 8B was fine-tuned to improve factuality and helpfulness on RAG for telco documents. The tuned model achieved a 51% win rate vs GPT-4o.

Case Study
Challenge

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua.

Solution

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua.

Brooklyn Simmons
Big Kahuna Burger Ltd.
Case Study
Our Work

AT&T has deployed Adaptive Engine as their reinforcement tuning platform, identifying 50+ use cases where fine-tuning will be required, ranging from text-to-SQL to customer support, call summarization, document RAG, and more.

Initial Results
Case Study
Believe it

They needed a lot of help

Solution
NVIDIA loves Adaptive Engine!

Just testing and testing

Brooklyn Simmons
Big Kahuna Burger Ltd.
Case Study

Adaptive Engine: The RLOps platform for Industrialized Intelligence

001 ADAPT

Bootstrap with Reinforcement Learning

Bootstrap with Reinforcement Learning

Generate synthetic data. Fine-tune with reinforcement learning. Outperform frontier APIs with small, specialized models.

002 evaluate

Evaluate with bespoke
AI judges

Evaluate with bespoke
AI judges

Measure business value with bespoke AI judges. Tailor evaluation to business outcomes. Predict real production performance before you go live.

003 evaluate

Guarantee performance with A/B testing

Guarantee performance with A/B testing

Take no risks: validate real user preference before going to production.

004 Serve & Adapt

Optimize with production feedback

Optimize with production feedback

Track business metrics in real time and feed production signals back into training. Your specialized agent improves with every interaction. Company knowledge compounds, ownership is retained.

Learn more about Adaptive Engine:
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Bridge the last mile to production with Adaptive Engine

ENTERPRISE SEARCH
Enterprise Search
Enterprise Search
Enable access to enterprise knowledge at scale. Achieve best-in-class retrieval accuracy and eliminate hallucinations.
BUSINESS INTELLIGENCE
Business Intelligence
Business Intelligence
Accelerate business analytics using specialized AI agents that interface with databases in natural language.
AGENTIC service
Customer Support
Customer Support
Improve CSAT and reduce escalation rates with personalized autonomous agents that transform your customer experience.

Kickstart Implementation Services

Our Forward Deployed Engineers (FDEs) embed with your team to accelerate your deployments.

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Token-by-token

Jan 2026

Speculative Decoding, Visualized

Education
Dec 2025

Manulife Selects Adaptive ML as Reinforcement Learning Ops Layer to Scale Enterprise AI

Company
Dec 2025

Attention, Visualized

Education

All about

Adaptive Harmony is our in-house preference tuning stack: inference, training, and RL all under a unified codebase. Adaptive Harmony is our in-house RL infrastructure: inference, training, and reinforcement learning under a unified codebase, built by the architects behind some of the most widely used open-source models.

We're building the industrialized intelligence layer for enterprise, and we're hiring exceptional engineers, researchers, and commercial operators to join the team, in New York and Paris.

Ready to transform your Enterprise AI into an industrialized intelligence asset? Book a demo and see how Adaptive Engine bridges the last mile from prototype to autonomous production.

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Adaptive ML, Inc.
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