Chief Of Staff

New York

About the team

Adaptive is helping companies build singular generative AI experiences by democratizing the use of reinforcement learning. We are building the foundational technologies, tools, and products required for models to learn directly from users' interactions and for models to self-critique and self-improve from simple written guidelines. Our tightly-knit team was previously involved in the creation of state-of-the-art open-access large language models such as Falcon-180B. We have closed a $20M seed with Index & ICONIQ, and are looking forward to shipping a first version of our platform, Adaptive Engine, in early 2024.

Our Operations team is responsible for helping sustain the rapid growth of the company. Scaling efficiently and ensuring mission alignment along the way is critical to our success, and our Operations team plays a central role, intervening across our Commercial, Product, and Technical Staff.

About the role

As a Chief of Staff in our Operations team, you will work directly with our CEO in scaling the company’s processes and teams. You will work cross-functionally organizing strategic projects for Adaptive ML, ensuring alignment with our vision, and laying the foundations for sustainable growth

You will take-on special projects as they arise in service of rapid & thoughtful growth, across our different teams. You will work alongside our CEO on key strategy subjects, and help implement systematic processes to help our teams. You will help with operational oversight and planning, as well as people operations, and internal communications. On a day-to-day basis, you will work with our CEO on the most urgent topics, preparing briefings and shadowing critical meetings. You will assist with follow-up tasks, and ensure alignment throughout the company with strategic plans. We are looking for self-driven, intense individuals, able to context-switch and rearrange priorities, with a dedication to excellency, creativity, and clarity above all.   

Your responsibilities

  • Work directly alongside the CEO, preparing and shadowing important meetings, and ensuring clear internal communication;
  • Take-on special cross-functional projects, helping implement robust and systematic processes across the company to sustain our growth; 
  • Assist with hiring, coordinating our pipeline with our recruiters, and helping onboard new employees;
  • Coordinate processes and distill vision across our teams, helping us scale efficiently ;
  • Help with operations, ensuring the smooth running of the company, tracking and reporting of KPIs across teams;
  • Report clearly on your work to a distributed collaborative team, with a bias for asynchronous written communication.

Your (ideal) background

The background below is only suggestive of a few pointers we believe could be relevant; we welcome applications from candidates with diverse backgrounds, do not hesitate to get in touch if you think you could be a great fit even if the below doesn't fully describe you.

  • At least 3 years experience in an operational role, preferably in a tech company;
  • Must be based in New York;
  • Experience at fast-growing early-stage startups;
  • Strong operational skills, with a bias for iterative and systematic processes;
  • Excellent communication skills, leveraging modern tools to support reporting; 
  • Passionate about the future of generative AI, and eager to build foundational technology to help machines deliver more singular experiences.


  • Comprehensive medical (health, dental, and vision) insurance;
  • 401(k) plan with 4% matching (or equivalent);
  • Unlimited PTO — we strongly encourage at least 5 weeks each year;
  • Mental health, wellness, and personal development stipends.

Apply for this position.

Send us an e-mail with your resume.

Learn more about Adaptive ML.